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MindSave 60-Day Guarantee: How to Claim a Refund in 4 Steps

By Themindsave Editorial Desk · Last updated October 16, 2026 · 7 min read · Medically reviewed by Dr. Ariel Frankel, PhD, reviewed October 16, 2026

A guarantee is easy to promise and harder to use. The way to judge one is to read the steps before you buy. Here is the MindSave refund process in four steps, with the timing and the limits.

What does the MindSave 60-day money-back guarantee cover?

People type MindSave 60 day guarantee and MindSave money back guarantee into search boxes, so here are the seller's own words: “Try MindSave for a full 60 days. If you don't feel sharper, more focused, and clearer-headed - or you're not happy for any reason - just send back the bottles, even empty ones, and we'll refund every penny. No questions asked.”

The written terms add the detail. The 60 days run from the date of purchase, not from delivery. Every bottle from the order goes back. No fee is deducted, and there is no 30-day minimum use before you may ask. What is refunded is the price paid for the product.

Step 1: Why call support before you post anything?

Because the call opens the return, and an open return is what keeps the claim inside the 60 days. Ring +1 (302) 200-3480 with the order ID from the order email. Say you want to return the bottles.

Use the phone line, not the website email. The address [email protected] answers questions about the pages. It cannot see an order and cannot start a refund. A message sent there will only be forwarded, which costs you a day.

If you cannot find your order ID, look for the order email first. It is the email that also carried your tracking number. Every refund question asks for that ID, so it is worth keeping it where you can find it.

Step 2: How do you send the bottles back?

Post every bottle from the order to 550 Madison Avenue, Floor 27, New York, NY 10022, USA. Put your full name, the email address used for the order and the order ID inside the parcel; without the ID the return cannot be linked to a payment.

Use a tracked service and keep the receipt. Return postage is your cost in every case, so factor it into the decision before you spend it. Empty bottles are accepted, in the seller's own words. You do not need to save the last capsules to prove anything.

Step 3: When is the return credited?

The return is credited once the bottles arrive at the returns address. The refund then follows 3 to 5 business days after that credit. The seller does not publish how many days the parcel itself should take, because that depends on your carrier. Your tracking record is the best evidence of when it left and arrived.

Step 4: How long does the money take to reach your card?

A further 5 to 10 days, which is your card issuer's timetable rather than the seller's. Add it up and a refund can take several weeks from the day you post the bottles. None of this is hidden, but it helps to plan for it.

How do you cancel a MindSave order, and is there a subscription?

A MindSave cancel order request is simple, because there is no subscription to cancel. Every pack is a one-time payment, so nothing renews. For a change or a cancellation after you order, call +1 (302) 200-3480. That line deals with tracking, address changes, cancellations and refunds.

How quickly a cancellation must be requested before an order ships is not published. If you may want to cancel, call as soon as you have the order email. Waiting only narrows your options.

When can a MindSave refund not be processed?

The seller lists the exceptions plainly.

• After the 60-day window has closed. The date of purchase is the date on the order email.
• Without an order ID, because the return cannot be matched to a payment.
• For a bottle bought anywhere but this website; a marketplace sale follows that marketplace's own returns rules.
• For return postage, which is the buyer's cost.
• By the website email, which cannot see an order. Refunds are opened on the order line.

If the parcel is lost on the way to you, open the conversation early. The 60 days run from purchase, not from delivery.

How should you plan around a 60-day window?

Sixty days comes to just under nine weeks. The bacopa trials in the published review all ran 12 weeks, which is about 84 days, so the refund window closes roughly 24 days before the 12-week mark. The seller's own advice is three to six months of steady use.

That gap is not a trick. Both sentences are on the guarantee page. It simply means you decide on the refund by day 60 on whatever you have noticed, or you accept that part of a longer test runs after the window. Two bottles last exactly 60 days. Three last 90 and six last 180.

Write down the day of your first capsule. Mark day 60 on a calendar. Add a note around week three or four, which is when buyers writing to the seller mostly describe a first change. Then you are deciding with a record, not a feeling.

Frequently asked questions

Our view

The MindSave guarantee is clear, generous in one way and limited in another. It accepts empty bottles and deducts no fee, which many sellers do not. It also leaves the return postage with you, and its 60 days close before the seller's own three-to-six-month advice would be finished.

We think the right way to use it is as a real exit, not as a reason to buy more than you need. Choose a pack you would be comfortable returning, mark day 60, and make the call early if you are unsure.

We earn when you order through this website. The guarantee is the part we would read most closely if we were in your seat.

Last updated October 16, 2026. Medically reviewed by Dr. Ariel Frankel, PhD on October 16, 2026.